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If you’ve forgotten your log in details, please contact us on 0345 602 3409*.

* Open 9am-5pm weekdays. Calls cost no more than calls to geographic numbers (01 or 02). Calls from landlines and mobiles are included in free call packages. Calls may be monitored or recorded for training purposes.

Due to the Covid-19 outbreak we have changed our opening hours to Monday 9am to 5pm. Our top priority is the health and wellbeing of our customers and staff. Key to this is following government recommendations closely.

Due to the challenging times we are all experiencing, we are dealing with a much higher number of calls than usual. We’re asking that our customers work with us and only call if they have an urgent query that can’t wait. We really appreciate your patience and understanding at this time as we prioritise helping our most vulnerable customers. Using Online Banking means you can manage your account from your smartphone, computer, tablet or other device. We also offer Online secure messaging for any non-urgent queries.